I called to insure a motorcycle, they passed me wi...

I called to insure a motorcycle, they passed me with an operator, they gave me a 25% discount. The insurance stayed at a better price than the one I had.
I indicate that I am interested and that if you can send me a document to the email I had already given you.
He tells me that yes, but that he should hire now and by phone the insurance. I indicate that I do not contract anything by phone, that my premise is to have all the documents in front of me and read everything well before hiring anything, he tells me that for what I have called, I do not waste my time ... I HAD.