Alexander Feht

Review of Guelph Hydro Electric Systems ...

Closed account on sale of home, missed the final b...

Closed account on sale of home, missed the final bill notice. That's on me. People make mistakes. I rarely miss a payment on anything, but I am still human, and that is what reminders are for. 22 days past due the company sends me an email to pay the balance or be submitted for collections, no prior notices. 7 years I paid my bill on time. They subsequently advised notices of late payment were sent, but I don't have any such notices, and if I had, I would have paid the remainder of the tiny remaining balance immediately. No company has ever threatened me with collections in less than one billing cycle, let alone ever being threatened with collections in the first place. 7 years I had an account in good standing... Can't believe it. I have an excellent credit rating. Beware. A simple mistake could damage your credit with this company.