KATHY SOLTAN

Review of City Sightseeing San Francisco

Absolutely dreadful. DO NOT WASTE YOUR TIME, ENER...

Absolutely dreadful. DO NOT WASTE YOUR TIME, ENERGY OR MONEY ON THIS 'ATTRACTION'.Cost us $50 USD EACH and was the worst thing we did in San Francisco. Had to wait over an hour for a bus, we were not allowed to sit downstairs as 'we need to make sure the bus is balanced and we have to pick up people, you know!" Upstairs it was freezing as summer in SF is like winter in Melbourne- it was absolutely arctic, wind chiller factor of 1000 and it's open top-perhaps a roof might be in order?????AND it only seats maybe 30 people upstairs. So we had to wait for 3 more buses before we even got on!! In the meantime, we were dealing with the rudest staff ever, who were probably as frustrated as the customers, and the bus drivers should really just concentrate on the driving, not try and do a tour as well-it all seems too much. But for $50, NOT THE CUSTOMER'S PROBLEM. There appears to be no system at all, no processes, and not enough buses to service this supposed 'thriving business'. When we got off at Golden Gate Bridge, we couldn't get back on another bus so just walked to the next destination- it was quicker and 5kms away- but by this stage we had had enough. We FINALLY got back on then were too scared to get off- i really wanted to look at the Full House Street in the Alamo, but the buses are so unreliable we just stayed on the bus. The other thing that is super annoying is WHERE THE HELL ARE THE BUS STOPS? They are certainly not clearly signed, they rely on 'landmarks'-seriously the weirdest and most ineffective system for ANYTHING i have ever encountered. Had i not been so exhausted after doing my own 20km walking tour of the the city and surrounds, i would have gone back to their office for a refund. I would NOT recommend it on any level. Absolutely the worst time we had in the U.S. by far.