Tim Kukla

Review of BB&T Investment Services

Absolutely atrocious customer service. Any time I ...

Absolutely atrocious customer service. Any time I have an issue they made me feel like it was an inconvenience to them! When I tried to close my account they couldn t even provide a closeout confirmation. Discovered two weeks later the account was still open! Asked how/why this happened and was told I don t know what to tell you I would never recommend this bank to anyone. Switching to Charles Schwab and couldn t be more excited!