Hello everybody,

Hello everybody,
once again problems with the dpd delivery. For my part there was a storage room OK - front door - this is covered and freely accessible, at ground level with 3 small stairs. The two cardboard boxes, each weighing 31 kg, were parked about 30 meters away on the street on the rubbish bins. Don't the dpd drivers have a hand truck? It works for all suppliers (DHL, Hermes, Amazon Flex, etc.). Only dpd causes problems all the time. I have already complained to dpd several times, result: zero!
How am I supposed to bring the two heavy packages to our house now? We don't have any means of transport!