We bought the package with transfer and no one was...

We bought the package with transfer and no one was picking us up at the hotel !!! When they called in questioning, they asked us to go by taxi, and "running," because dinner was already being served. Arriving there, besides not being refunded by the taxi, the treatment was terrible!
We were directed to the table, which already had 10 people. A squeeze to eat, worse than a plane !!
Good dinner. Show also left something to be desired.
On the way back (it was already past midnight), the van that took us did not leave anyone in their hotels. The driver passed the main avenues, spoke to people coming down and indicated the direction in which they should walk to reach the hotel. An absurdity! Total lack of respect!
Very expensive for the service they offer !!!
I do not recommend !!!!