Kaukauna Utilities is HORRIBLE. I have lived in K...

Kaukauna Utilities is HORRIBLE. I have lived in Kaukauna for many years and it used to be great, but not any more. The customer service staff is anything but friendly and helpful. They have an attitude like they are superior to their customers...YUCK! They need to realize that their customers pay their salary. They charge interest if your payment is a day late via snail mail and today the website doesn't work for payment. Constant increases so they can have nice, plush work spaces. I wish we had another option.