T

The Mrs.

3 years ago

The staff at the front are super rude. I have been...

The staff at the front are super rude. I have been coming to Dr. Romina for over 10 years and I will say that the quality of customer service has changed drastically. I miss the lovely ladies that used to sit in the front, they were super nice and respectful, and always had a smile on their face, but the ladies they have as receptionist now I can't stand, especially Rose or maybe her name is Rosa; can we say rude and disrespectful!! I had to take my complaints to the corporate office and they were not all that helpful either. The office manager is rude also. Oh and don't get me started on Andrea, hot mess! I love the doctor but I can't stand the staff. I am looking for a new doctor because I don't want to catch a charge behind whooping one of their assess!

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