Reginita Howell

Review of Acura of Memphis

I have been trying to finance a car since Saturday...

I have been trying to finance a car since Saturday, and have yet to sign on a deal - not because of my credit or lack of downpayment, but because there is a lack of customer service at the car dealerships in my area.

When I arrived at Acura in my jalopy, the white man who greeted me at the main building sent me to the building in back where all the blacks are housed because he took one look at me and assumed that I wasn't worth his time or attention. When I was helped, it was the worst car-buying experience I have ever had. She took forever to find a car to meet the specifications I had asked for (I literally sat alone, scrolling on facebook for 45 minutes), and when she returned, the car had been sold. The second car she brought back (after another 30 minutes) was exactly opposite what I told her I needed. I left before she even returned, after waiting another 30 minutes for her to go and find another vehicle. Don't waste your time trying to buy a car in East Memphis; go to Collierville or Wolfchase and save yourself some anger and other negative emotions.