The rep was great = however, seems every time you ...

The rep was great = however, seems every time you guys come over, there is an extra expense to fix something . My furnace is less than 2 years old and already there is an issue with the coil - another $1,400 expense - I spent over 10,000 for this unit with an addition expense ( > 1,000) to be sure all the water is drained from the pan automatically. Everyone sees I live in a brick home and think I am wealthy . I'm retired on a fixed income and worked very hard and sacrificed a lot to pay for this home. The last thing I need is someone trying scare me into paying for unnecessary repairs!!