Samuel Kennedy

Review of MileOne Heritage Hyundai Towso...

I purchased a Hyundai Genesis Coupe 2.0 Turbo in M...

I purchased a Hyundai Genesis Coupe 2.0 Turbo in March of 2010 from the Hyundai dealership in Bethesda because they were the only dealership in the area with a manual transmission 2.0 turbo model. However, this dealership, located in Towson is closer so I had the warranty work done there. This place is atrocious to say the least! I took the vehicle into the dealership in June of 2010 because there was a loud creaking noise in the back of the vehicle that they said was due to faulty welding, they kept my vehicle for a week and when I got it back the creaking was actually worse than before! In July 2012 the transmission began to slip when accelerating onto highways and from a stop so I took it back to the dealership in Towson and their mechanic said that the vehicle was running smoothly and that there was no need to diagnose a problem that didn't exist. The transmission began to get worse in September of 2012 and so I took it back a second time for the same problem and they gave me the same answer but stated that my alignment was off, so I gave them the okay to fix it at the cost of $100. After charging me for the alignment they told me that the passenger side control arm was bent and that it would cost $420 dollars to fix and then ANOTHER $100 for another 4 wheel alignment! These people clearly have no idea what they're doing and I felt like I was being taken advantage of by this service department. Nonetheless they have lost a customer and I actually regret buying a Hyundai in the first place.