Route 1:18 Diecast

Review of RockAuto, LLC

WORST customer service ever! First time I called, ...

WORST customer service ever! First time I called, I waited 8-12 minutes and was disconnected. The second time I called I finally got a rep on the line after 10 minutes and Was given rude and unapologetic attitude by an associate named Allison. Refused to pass me over to a supervisor. Said that Susan (her supervisor), and I quote, "would review the the call and see if my call was worthy of a call back". My order has been mis-shipped and mis-handled by DHL, whom they've chosen to use as their preferred shipper. It's been almost two weeks and still no part, no apology, no anything. This is the LAST time I order from this 1/2 assed outfit.