Brian Poche

Review of Mobile Marriott

This hotel is terrible. I am a Titanium member and...

This hotel is terrible. I am a Titanium member and stay at Marriott properties every week, and this hotel does not live up to the Marriott reputation, at all. Marriott should revoke the owners franchise and make them take the name off of the building. I had to call about 5 times and go to the front desk to get towels, as there were only 2 in the room and they were stained with something brown. The towels didn't arrive until about 5 hours after the last time I requested them. There was only one hand towel, one bar of hand soap, and a bottle of conditioner. No shampoo, bath soap, etc. In fact, they didn't have shampoo the entire 5 nights I was there. This is something that they should have in abundance. The AC made was very loud and made the entire wall vibrate. The carpet in the halls is stained, was never vacuumed, and looked to be as old as the building. The service here was terrible, also. Nobody seemed to care that i was not happy. Another thing I found disturbing is that the ice cream sandwiches in the freezer had clearly melted, due to a recent power outage, and were not thrown out. I would never recommend this hotel to anyone.