David Song

Review of Omni Charlotte Hotel

Do not waste your money here. Me and my wife staye...

Do not waste your money here. Me and my wife stayed to celebrate my birthday but oh boy, that was a huge mistake! Their roof was leaking so rain was hitting our ceiling really loud and constant all night long, nasty white stain on the sofa, hair dryer smelled like arm pit when it is turned on, you can here loud music and people talking from surrounded restaurants and bars all night long. Also walls are thin, you can hear conversation from next room. We address all these issue to the expedia and after expedia tried so hard to get us full refund from the hotel, hotel s manager offered us 20% discount. Are you serious????? Customer service at this hotel sucked, managers don t have common sense. We will not have business with this hotel no more!