Mel G

Review of Ronald McDonald House Charitie...

Horrendous service! Ronald McDonald house arranged...

Horrendous service! Ronald McDonald house arranged a reservation for us and our sick child for our visit to Children's Hospital of Philadelphia. Upon arrival, we were told there is only valet parking for $53 a night and no handicap parking. Manager refused to assist us at all. We'd driven 3.5 hours from Virginia with our ill child who desperately needed to eat and sleep. They wouldn't give us a room until they received an authorization form from Ronald McDonald house even though they spoke personally with the Ronald McDonald house social worker. All this with winter storm Stella looming. Ridiculous and disgusting treatment of a military member and his ill child. We left and went to Ronald McDonald in New Jersey.