I would give 4 stars because obviously this place ...

I would give 4 stars because obviously this place has taken care of all the details. Their service is amazing and are always there with a solution when you call the front desk. Clearly, it's a mega hotel and you have pretty much no reason to leave. My only issue is that we paid a lot to stay here, and VIP access at that. But there were so many times we just felt like walking dollar signs $$$ and were treated as so. For ex: There is a censor on the refrigerators that charges you instantly when you move something inside. Because of this, I asked for someone to empty our fridge in order to make space for my leftover food. It was impossible. Instead they offered to rent me an extra fridge for $25/day. They also tried to charge us $9/silverware set so we could eat our previously purchased food from one of their restaurants. We had a great stay over all (especially the pool days) but felt like more should have been included in our stay. Guests want a pain-free experience when on vacation, not having to worry about being charged left and right for BS things that other hotels include at much cheaper rates. End.