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First I have found out from other companies that I...

First I have found out from other companies that I was over charged way to much! I've spent over $2300 on plants mulch and rocks! 2 days later everything looked completely dead! It was very hot outside when it was done. Landscaper should have recommended waiting, but did not even mention that. Asked always for a little bit of a better price, & Dillian always said NO! That's the price! I only went with Ed's bc I wanted it done quick, thinking I'd be happy. NOT! & was closest place to my home. I didn't want to shop around. (Big mistake). I finally got my crepe myrtles to look decent from the help of a neighbor who told me to cut away bad leaves. It worked! Now it looks much better. Of course dillian never mentioned I should do this. Only he said he would come back and replace them first for 50% cost. Until I said I wasn't paying anything not my fault they died. Then said ok I'll replace them in the fall for free if they are still dead. Like he's doing me a favor! left a mess when they were all done. I had to call back the place for them to come back & clean up in my street and front of house. The neighbors couldn't believe what they did. And they sounded annoyed when I said they left a mess! Imagine! I tried to give them a second chance because I've texted dillian about 3x and asked about gravel to cover up all the weeds. Which I had said from day one, I want low maintenance. He didn't put any paper down before he mulched. Used the same dirt, therefore now I have a bunch of weeds in my garden beds. Another landscaper said he should have used paper and spray out the weeds before making a bed. He didn't. And didn't mention any of this for an option. He never answered any of my texts. Took my money, did what he needed, & I guess asking questions or wanting something done right, because I am paying for it, doesn't matter to them! It's all about what they charge you. 2 days later he went on vacation! Sure with the $2500 I paid him! But never returned any of my calls! I'll never use them again! Bad customer service, no call back, no follow up, to bad, I had friends that I could have recommended them too! Guess they don't need the business! Lesson learned, get a "professional" not someone just out of college!! knows nothing! Very disappointed! mine as well dispute my charges too!

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