L

Stayed at Deerhurst for 2 nights down by the lake ...

Stayed at Deerhurst for 2 nights down by the lake (1st-2nd June 2016). Had nice time apart from getting back on the 2nd at 8pm and there was no hot water. They had told us that the water would be off for 1hr in the morning but notheing to do with the hot water.

There were no signs on the enterances to the block 1 stating no hot water. Got message about and told to use the swimming pool showers, this was after a 10km hike through algonquin park so not feeling overly nice. No offer of a spare room in the main complex to have a private shower... Ended up with no shower that night. Hot water still wasn't on by 11:30pm and just slept. Was working the following morning luckily. In the end we got a $50 discount on the night.

Just dissapointed in how it was handled and not informing anything of the issue.

Comments:

No comments