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Rocky Myers

4 years ago

I went into the Kenwood Macy's today looking for a...

I went into the Kenwood Macy's today looking for an on sale, down, plus size coat. I was willing to look at anything. I have football tickets for Saturday and it looks like it is going to be really cold and I just don't have a coat suitable for sitting outside in the freezing temperatures. With my frustration mounting due to the lack of plus size coats in any style in the store, Tiffany went above and beyond in her efforts to help me. She looked in a stockroom where she thought there might me a coat. She even offered to go downtown to pick the coat up for me from that store. We finally settled on having the coat sent to me. Tiffany is a wonderful example of what customer service should be. She was pleasant and helpful and never once made me feel that I was asking too much. So many times people are quick to complain but seldom take the time to praise. I would like Tiffany to be recognized for her exemplary customer service. Thank you, Tiffany!!!

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