Jimmy Smithford Review of Chuy's, Inc. (NASDAQ:CHUY)
Ordering a to-go order was easy over the phone. Wh...
Ordering a to-go order was easy over the phone. When I arrived to pick up the food it was utter chaos. There were four kids working at the front who had no idea where the to-go person was. They would not or could not ring up my order. They just sat there counting menus and chatting with each other while I slowly began to lose my mind. I asked one of them to go find the to-go person. She refused. She made a little note and then continued to be a complete waste of space and oxygen. Every time I leave this location I leave angry because of the lack of coherent service. Everyone appears to be busy but nothing seems to be getting done. Taco bell takes longer but that makes sense since they are chronically understaffed. Chuy's has plenty of employees milling around that could be doing the work. Apparently they just choose not to.
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