We had 'passes' through NY sightseeing. Yet upon a...

We had 'passes' through NY sightseeing. Yet upon arriving at the museum, we are told we have to wait in the ticket sales line... Because we have to buy tickets... We waited 1.5 hrs and all we did was show them our existing passes and they gave us their tickets.
Absolutely moronic set up. We have travelled around the world, and at a place like the Louvre, which is way busier, we waited in line maybe 20 mins and it was backed up around the block.

After the total s*** show, we get in. At this point I know I will be biased. But the experience was a major let down. Poor signage, lots of people bunched up unsure where to go. You have to pay more to see certain exhibits.

If you do go, bypass the regular line up and just use the kiosk (express) ticket purchase. You can then walk right past the people lined up for the ticket counter. That'll be your quickest bet to get in.

My recommendation is to skip the museum though. Unless you are from a tiny town, or a place that doesn't have a museum, this one is nothing special.