Christina Cartier

Review of OminBerkShire Place Hotel

The hotel was everything as described. However, th...

The hotel was everything as described. However, the service was poor. We were not able to check in as planned due to late check outs. NO1 communicated that valuable info until we arrived to check in.....FROM OUT OF STATE cold and tired with my 5y/o and 10 y/o and were offered to put our bags in holding and we would get a text when our room is available. So we decided to change up our itenerary (really had no choice- or to camp out n the lobby or go to the restaurant) WELP, that text never came... We got tired of waiting so after 2 hours we head back in FINALLY a room for which we booked SO -1 star for not having our room ready, no communication ((that's key)) -1star for LYING and not notifying when the room was ready MEANY