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Michelle Craig

3 years ago

The hotel is in a perfect location. The rooms we c...

The hotel is in a perfect location. The rooms we clean. My hotel phone didn't work. No small coffee pot. It was the week before memorial day and they didn't have staff....meaning, the wait at the front was long. Had questions that couldn't be answered, and when I asked for a late check out, on a Tuesday, the answer was no because they didn't have enough staff???( And the front desk associate who answered the question was beyond rude) This resort would get perfect rating if it was staffed,( and staffed politely) and run a bit better.

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