Both Lauren and Nick were stellar. Lauren caught m...

Both Lauren and Nick were stellar. Lauren caught me when I walked out the door after the receptionist said the person I had asked for left for the day... Lauren saved a sale, honestly... a sale that was never intended to happen in the first place. And Nick had me laughing all through the boring stuff ($12, Nick... $12... dollars...). I even got to see Miguel, who did the financing on my Prius back in 2016-- he was just as friendly and as helpful yesterday as he was the first time I worked with him. This team was comprised of rock stars and I walked away feeling great, even though when I woke up yesterday, buying a new car was not even on my radar. (My Prius was in for routine maintenance when I got a call from the dealership that said they wanted to buy it. It was only two years old with 8500 miles.) I hope my used Prius brings someone as much peace of mind and joy as it brought me. I m now in a C-HR, a car I stumbled upon at the State Fair and knew I wanted to drive somewhere down the line. I never expected I d get to a month later. Thank you to my dealership of choice, Toyota of Richardson. This is my third car with you guys, and if you keep up this great service, I ll keep coming back.

Oh, one last thing! Shout out to SiSi, my service advisor yesterday for my Prius maintenance! She s such a professional and I have enjoyed working with her. I ll request her by name going forward.