Muses Heloise

Review of SKIN CANADA

To be honest, product is good but the customer ser...

To be honest, product is good but the customer service is really disappointing. I had a refund with this company. I feel like nobody really cares about customer s needs. They do really response your email or massage immediately, however it s an automatic reply that s really doesn t matter your request. Even though I got the reply from an real staff but they never mention about my questions. I feel like deal with lots of people but nobody can solve the problem. The customer service online is pretty nice and friendly but nobody tell me when can I get my refund exactly. It s been almost one month, Just need to know why it s so hard to get a refund from your company?