C

Cory Williams
Review of PHH

3 years ago

So my mortgage was sold to this company February 2...

So my mortgage was sold to this company February 2019. I have my mortgage set up on bi-weekly pay cycle through my banks bill pay system. I started getting hits on my credit report of delinquent payment history, looked into it. This company tells me the way I am paying my mortgage is not available to me, unless I sign up for automatic debit through them (Flex Plan). So during a month where I was paid 3 times they applied one of the payments to the principal, so the following month they received a payment around the 12th of the month which wld have been the full payment for that month. The next payment was received arond the 24th. PHH asset a late fee and reported me delinquent to the credit bureau because the payment was not paid in full by 16th of the month and the extra payment from. The month before cldnt be applied to the following month because I am not on the flex plan. Worse company I have dealt with, look at their reviews. Do you think I will give this company access to my bank account to make withdrawals after reading the reviews?

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