In August of 2017 my car would not accelerate. ...

In August of 2017 my car would not accelerate. Long story short I needed transmission work. I was told I got a new transmission. 24 hours later after picking my car up, my car would not accelerate again. Paid estimated amount of 3,000.00. Then I paid almost 60.00 to have my car towed back to the original Pep Boys that did the work. They sent the transmission out and got my car back in a couple of days. Dec 4th, I was getting off the freeway and again my car would not accelerate. I paid 111.00 to tow my car back to the original Pep Boys. Keep in mind I keep paying for towing as I was told both times, they would only tow to the closest Pep Boys. I wanted to hold the location accountable to their work. In my many conversations with Brian at Pep Boys in Orlando, I said many times, "my fear is bring stranded at night". They told me the ball joints were really bad and needed to be replaced. They told me they were so bad, my 2 front tires had to be replaced. I asked why the car would not accelerate as it seemed to me it was the transmission. I was told, that when the ball joints are bad, it can cause me to have a wreck and my car has a safety valve which will keep my car from moving. I accepted this as the truth. Later, I found out through Chevrolet Dealership, IT WAS A LIE!
1400.00 later I am told my car is ready from the ball joint repair. On December 6th close to closing time, I picked up my car. 2 - 3 miles down the road, my car will not accelerate again. I call Pep Boys. I am frantic, as it is dark outside and my car will not go. They asked me if I could turn around and bring it back. Really? It won't go! He knew I was leaving town early the next morning. He told me to have it towed in when I get back. They did not offer to come get my car, pick me up and take me home....NOTHING! 2 strangers got out of their 2 cars and pushed my car to safety. When I returned from my trip on Dec. 10th, I towed my car back to Pep Boys. Now I am told it is the transmission. I called a mechanic that works on Chevrolet and I called the Chevrolet Dealership. My car does NOT have a safety valve on it to keep it from driving with bad ball joints. It was a lie! I reviewed the paperwork that they gave me for the bill of the ball joints. In the comments, they only mention low oil and coolant. If in fact the ball joints were bad, wouldn't it be mentioned in the comments? I am requesting a refund of that entire bill of 1401.81. I am furious that I was lied to. 2 mechanics told me it was impossible that my car would stop on its own, and the symptoms my car had of no acceleration is not ball joints. Beware! Moving forward I will only go to a Dealership. I will not let this go. I want to be made whole!

Update: I just wrote a bad review on my experience with Pep Boys. They thanked me for a Great Review! This is amazing. Now I know they don't even read what is written. Too sad!

Update 2 months later - I knew they would contact me and apologize. They didn't! Not even for leaving me stranded at night after I just left their establishment 5 minutes earlier. I am female, 4'11 and weigh 95 pounds. 5 minutes, if that, car shut down. I called them for help. None came!