If anyone else with damages is interested in a cla...

If anyone else with damages is interested in a class action lawsuit feel free to contact us.

I am only leaving a 1 star review to be able to warn others. We paid for the expert delivery of our couch and chair from Ashley furniture through this delivery company.

They are unprofessional and ruined our new flooring. After seeing them scratch out doorway on their way in sliding the box I informed the two men then were damaging our new bamboo floor. We re in the process of selling and that s going to impact our value. They then proceeded to continue to scratch our floor installing the couch and put the chair on top of the scratch and not say a word. As if we wouldn't notice a scratch over a foot long!

I asked the delivery team TWICE to plug the units directly into the wall outlets and not a power strip that was there for other items. They ignored my request both times and proceeded to plug them directly into the power strip not the two specified outlets. They put the couch so close to the wall it could not open. So we had to move the couch when we paid them to.

They had time to try and make the scratches less visible but not time to clean up their mess on our patio.

The delivery team tried to convince me not to report it and their friend would fix our floors and to deal with them directly. I insisted it was reported. When the driver made the call to the center to confirm delivery he tried to say delivery was completed without issue. I chimed in and said no in fact they damaged our floors. I was told that customer service would contact me to file a report. No contact. Two weeks later we escalate to a better business bureau complaint and now they are claiming they didn t damage our floors because the driver said they didn t.

Females be warned: they will try and imitate you to not file a report and completely ignore your requests. The men refused to leave until I said my faincee would deal with it.

Save your money and don't deal with the hassle of an unprofessional and disrespectful company.