Alexis knetzer

Review of Kenny Ross Ford South

I had an electrical problem/nightmare with my fog ...

I had an electrical problem/nightmare with my fog lights blowing a fuse. I couldn t get the safety sticker because of it. Nobody wanted to mess with it without jacking up the prices to unaffordable amount or they didn t have the time to get into finding the problem.The call center that sets up appointments for Kenny Ross gave me all bad quotes and times. So when I got to the dealership I was told way different prices and time frames. You can imagine my frustration at this point. Yes, I took at out on the man telling me these things.(Rick) I quickly realized I was and apologized to him. But instead of just sending me away like don t matter. He worked with as much as he could and they found and fixed the problem at a price I could come up with. I can t begin to tell you how great full I really am!! I won t go anywhere else now. I felt like someone cared.