helen Miller

Review of MedStar Health, Washington Hos...

Admittance was terrible!!! We there on Dec 2, 2016...

Admittance was terrible!!! We there on Dec 2, 2016 for my husbands ablation. Once we got there an started with admittance for the surgery they informed us that we had a copay of 20% of the surgery bill amount an wanted the payment up front an didn't offer a payment plan. When the supervisor was brought over she offer a payment plan of 350.00 a month which she felt was reasonable. Well at 2300.00 that was not reasonable to us because we could afford this kind of payment. We were told if we didn't offer something up front atleast half the payment my husband could not have his surgery. So, we were forced to put it on a credit card an then the admittance lady called billing an we were told we could make payments on the remaining amount. Here we were never informed on the phone before the surgery we would owe this an then this put alot. Of stress on my husband who was there to have surgery an he almost walked out with out getting it done. To top it all off to this date the hospital has not billed my insurance nor have they sent me any billing information. This is a horrible way to run a hospital and bad patient service.