Drew Ferraro

Review of Navatar Group

I recently engaged with a financial services firm ...

I recently engaged with a financial services firm through their website. The website design was professional and easy to navigate, which was a plus. However, I found the overall customer service to be average. It took longer than expected to receive responses to my queries, and at times I felt like my concerns were not fully addressed. The information provided on the website was helpful, but I believe the company could improve on the promptness and thoroughness of their communication with clients. I hope that in the future they can enhance their customer support to better assist potential and existing clients.