Cinthia Merino

Review of Comcast Federal Heights

Horrible service. The internet never works and whe...

Horrible service. The internet never works and when I call to get it fixed they always want to send a tech. When I made the appointment for the tech to come to my house, I woke up early and literally waited by the door and then received a call that the tech "waited" for me and that there was no answer from my end. Total BS because he never even showed up. So when I call customer service they cant even track the tech or get you another tech the same day. You have to wait another 5 days. Just disgusting!