J B

Review of Renaissance Atlanta Hotel Down...

Came here for a conference. Company reserved rooms...

Came here for a conference. Company reserved rooms and I checked in before noon. They said they would call when my room was ready, nothing. They said rooms would be ready by 430, nothing. Went to my conference, finished and came back to the front desk and, guess what, nothing. It is now 530, and I am sitting in the lobby waiting. No time table, no alternative rooms, no apology, again nothing. Thanks for nothing Renaissance.