Brought friend up for surgery. Original scheduled...

Brought friend up for surgery. Original scheduled time was 7am check-in. Got rescheduled to 1pm. Got up to the place & dropped friend off. At 6:15pm they FINALLY took her in. Lots of sorry from staff but could they not have called & asked her to come in later?? Very, very poor in communication. I wouldn t want to come up here if that is the way you are treated. It seems like a lack of respect. The staff are awesome & super nice though.