It was hoped the rate of 5 stars, but first entere...

It was hoped the rate of 5 stars, but first entered as there was or no room boy, the staff at the door were not swift to help guests carrying 2 heavy bags, 1 cardboard, 1 suitcase 20 ", instead of being asked who could carry a suitcase it turned out he was confused the hospitality spirit of hotel services should be transmitted to all staff so there is no need to wait for the room boy to carry suitcases or wait for guests to ask, even if the staff at that time should have offered to offer guests assistance.