M G. Review of The Chang Group
This place is absolute trash. The worse customer s...
This place is absolute trash. The worse customer service we have encountered when leasing a place. It was so bad I had to move prior to my lease ending because I was dealing with an old bitter tenant who would constantly hit the ceiling because he could not bare hearing my kids walking above him. Management did nothing to diffuse the situation. HOA there is a joke. They too did nothing. I continued to pay rent even after I vacated because the assistant, Michelle refused to allow me to break my lease because of my issues with the tenant below (old Hispanic guy in a white Jeep).
Secondly, I constantly asked for them to fix my outlets due to them not working and each time while I was away they d come and correct the issue. Only to come home and nothing had been fixed. I also began developing respiratory issues.
My kids and I were constantly sick. The owner finally agreed to have it professionally looked at and what do you know? A non working number where you can only leave a voicemail for them to NOT return your call.
I could not be happier to have moved from that place. If you plan to rent from apt 1310 especially, be prepared to do a ton of cleaning because there is so much mold and dust trapped in those filthy carpets. The owner or his useless management will do nothing and it will all come out of your pocket.
Management had the nerve to email me soon after they realized I vacated to ask for next months rent, but had not acted that fast when it came to maintenance and other important issues. Again, do not waste your time with The Chang Group. They have a low rating for a reason.

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