Marta Martinez

Review of Mutua Madrileña (Infomarktel)

Shameful. Instead of spending so much money on adv...

Shameful. Instead of spending so much money on advertising so that you switch to the mutual they should invest it in better attention to their mutualists.
Since August 13 that I got hit in my 3-month car, the first torture is for me to bring the car to Madrid since it could not be repaired in Alicante by the dates we were dead, I arrived in Madrid before the vehicle.
On September 2, the expert makes a shameful examination wanting to leave the tire and rear right wheel out of the part and the solution is that of me a part as if I had taken a blow to be repaired, on day 3 of September I open a claim that they tell me that it will take 2 to 24 and 72 hours and today 6 days later they tell me that it is not yet my turn to be valued ..... it is all shameful I feel cheated and above all homeless with full risk insurance plus.It is no use.
Of course I have 3 cars and home insurance insured because marketing is good but at the moment of truth it is NEFASTO with what I am forced to look for other insurance with better results.
My advice is that before changing to the mutual they inform themselves of all the gaps that their insurance has