Cake Loo

Review of Print That Now!

This is my first time writing a google review. I a...

This is my first time writing a google review. I asked whether the shop has post card paper. Reply: "we have a lot of paper". So I asked specifically, post card paper? Exasperated reply: "we have a lot of paper, and if you want to enquire what price you need to choose what paper". I am not a paper expert. You guys are. I would think there are standards for post card paper and in any event he had not confirmed whether they have paper that is specifically for post cards. There's no point telling me that you have a lot of paper if that lot of paper does not include paper suitable for post cards. So I asked again - "so does that mean you have post card paper". In a very exasperated, irritated and rude tone: "as I already mentioned, we have a lot of paper". So I just said ok if you're so irritated responding to my question, then it's ok. It's not even about customer service but just manners. I was nothing but polite but the responses did not answer my question. I had a good experience with this place 2 years ago so I decided to come back for my printing needs. Not sure what happened.

-edit-

Being ill is not an excuse for being ill-mannered. While I could have been understanding about the situation - the fact that the owner had to point out that his staff "is human" is clearly an attempt at sarcasm (he is obviously human) and a bid to levy some blame on me for not being understanding about his staff's illness that I knew nothing about. Your apology is half baked - there's no point in responding if so. Do not recommend. Please call in advance to check whether staff is feeling well before asking questions.

I should also mention that this was not the full extent of the conversation. There were other questions asked and answered in the same annoyed exasperated tone. I'm sorry I'm not a post card printing expert? Again I reiterate that the staff was so rude I was compelled to write a review - something that I have never done before.