I-sell on-KSL

Review of CopperView Medical Center

The office manager has a caustic personality (Mist...

The office manager has a caustic personality (Misty?). Why a group of professionals would allow her to oversee the backend of their establishment is beyond me. The frontend staff is getting a little more personable, and the medical teams are very nice to work with. I have been using the clinic for the last decade or so, but will discontinue seeing them due to poor backend billing and repeated bad interaction with their billing group. FYI - I have NEVER had a dispute over bill payment which was the result of my negligence - every issue has fallen back on the clinic and took months for them over 6 months to resolve with insurance company. In every instance, it was mis-coded or mis-billed. That being said - the office manager constantly reminds me that they NEVER make mistakes - and is very snobby about even the suggestion that they did.