Craig Ritchie

Review of Lake Pointe Grill

We were on a road trip home to Chicago and decided...

We were on a road trip home to Chicago and decided instead of a chain restaurant to try a local place. Mistakes were made, out of everything on our list we decided to try this place. Not only was it incredibly slow service by the time we got our food it was very cold. The manager walked to almost everyone else's tables to check on meals and service, made eye contact with our table several times and kept on walking past as I am sure he knew we waited close to 45 min plus for our meal. We also had two small children with us who were getting cranky. I would not recommend this place as the service is slow and the food was subpar for the wait time.