I warn you not to use this company. They are dish...

I warn you not to use this company. They are dishonest. Buyer beware.
There current product line (Simon-Aire) are McQuay copies manufactured in China and absolutely substandard. I purchased a 16,500 BTU unit and the compressor fan failed after 4 years (after warranty expired). Last year I purchased a 9,000 BTU unit and it did not work properly and was shockingly noisy. I asked them to return my unit if they could not provide an adequate unit. The owner came and attempted to bully my wife and infer that we were crazy. When I told them to replace my unit they installed an incompatible unit with my heating system that I just recently discovered was the case when the first unit failed. They are recommended by my "A" midtown building and are clearly paying off management to get favored status.