Traveler

Review of RITZ HOTEL MADRID

The building is quite good, there is a swimming po...

The building is quite good, there is a swimming pool and the inside is quite beautiful and expensive. All nothing if not one case. We extended the hotel and left for a short time, leaving the suitcases in the room almost packed up. When returning for a long time they could not get to the hotel because of the holiday, but they did not panic because they knew that they had extended the hotel. When we entered the room, we were horrified, our bags were dug up, and the things that remained on the tables and other things were stupidly thrown out. The room is unclear why they prepared for other guests! Awful staff! Awful hotel! Never come back here! If you could put (-5) stars, I would put them