Saul Servellon

Review of Covina Valley Kia

I took my wife's Kia Soul to have the engine repla...

I took my wife's Kia Soul to have the engine replaced . Apparently these cars only run up to 114149 miles before the engine seizes. I have proof that I kept up with the all the oil changes promptly . I took the car to Covina valley because I figured they would be right for the job . I have never been so wrong in my life . They had the car for 4 months , to get any updates during that time was impossible. Mike and his staff are extremely unprofessional. I've never had to deal with such nonsense especially for the price they charged me . The handle on the driver seat was broken and left broken even tho we didn't break it , I had two flat tires the next morning , which to me shows they saw they were flat filled them with air and instead of warning me allowed me to leave the lot. The next day they told my wife it isn't their problem. The car inside is a mess , it smells like motor oil because as they were dismantling the car they were throwing the parts in the car . Now a check engine light is on after having a motor and all the hoses replaced only two days after i got it back. KEEP IN MIND THESE GUYS HAD THE DAMN CAR FOR 4 MONTHS . I'm dreading having to deal with Covina valley Kia Because of how unprofessional the employees are . When I paid, all the Money was there . I wasn't a single dollar short . So why couldn't I get the car back 100% fixed? Will they give me back 1000$ for not fixing the car correctly? No mike wanted all the money and it was given to him, so why in the hell am I still having problems with this car. Again will they give me at least 1000$ back until the problem is resolved? Of course not! I gave them every dollar I had , I'm struggling to feed my family because of these thieves. They will keep my money and again have me waiting another 4 months just to get a response For the check engine light ? Why do I have to go back for a check engine light after paying Covina valley Kia 4078$ And four months of giving them the opportunity to properly fix the Soul ? These guys should be ashamed of them selfs especially the people at the top . How can you allow for this to be done to hard working Americans during such a difficult time economically.This should have all been checked by the service tech's. Now god knows how much longer it will take to get the car back . If you can avoid buying a Kia or Hyundai I would recommend it strongly, but if you have already made one of the biggest mistakes of your life and spent your money on these cheaply made vehicles . Find a dealer that won't just take all your money but find one that will have enough respect for you as a paying customer to make sure you can get a update when you call and have your car properly fixed . My money wasn't counterfeit, so why couldn't my car be fixed the right way and by someone who knows what they are doing and I can't stress enough after 4 months ? Was that not enough time for your techs to do their job properly? DONT BUY KIA , DONT TRUST COVINA VALLEY KIA SERVICE DEPARTMENT you will regret it when you can't buy your kids food because these guys can't do they job right and they won't have a problem taking all your money and still not fixing your car the way it should be . Let's see what happens I will definitely be keeping you all informed. Again please if your car is t working DO NOT COME HERE .. don't risk you livelihood . I would have rather used that 4k$ to buy another car .