Checkin process was very difficult.on a weekday th...

Checkin process was very difficult.on a weekday the resort was not able to handle a handful of guests. I left my bags to come in later for room keys and asked for call back when room gets ready, didnt receive any call. My 1 bag was lying outside in lobby unattended. Asked to see manager he did not come to meet. Went for breakfast next day, attendant says its not included and had to show booking again, WTF.total mess and unorganized.