My husband and I and our 2 friends went to this ra...

My husband and I and our 2 friends went to this ranch last weekend. As an experienced rider - It has been my dream to do a round up. I contacted the ranch and they advised of the date they were doing the round up so i booked this and invited friends. The accommodation was amazing, the food good but very tiny portions and not home cooked as you can expect from a ranch. Staff not overly friendly. At dinner we were then told that the cows were already in and that we would go out looking for the missing ones - This turned into a 4 hour trail ride. Had to change my horse after 15 mins as he was more like riding a mule. The trail was very very, very boring and the wrangler got lost several times. The other staff who were also riding with us kept to themselves and were not helpful or friendly at all. My friend fell off as her horse jumped over a big log as we had to detour and not one of the so called wranglers even asked if she was ok! Horses were ok but not very well behaved. We were trotting down muddy hills - which is not only dangerous to the rider but the horse. The wrangler just trotted and cantered not advising or asking anyone if that was ok - one of my friends was a beginner so could have been seriously hurt. Another area with a muddy bank my friend could not get her horse to go through - and until i asked someone to help her - they all just stood around and watched! Another member of staff could not get his horse to go and with his frustration hit the horse in the face from the ground when he mounted off! As a very experienced rider and a lover of all animals - this was the worst riding experience i have had in 30 years. I have been to many ranches over the years and never have i felt strongly enough to write such a review like this. Owner asked me when i got back hows it going - i replied its going - he then asked if i had a good ride - i replied no and advised that this was not a roundup but a trail ride to which he responded that we were looking for cows in the woods! As a business owner myself if a guest was not happy i would like to discuss with them - but it appeared they could not care less. We travelled 7 hours and stayed the night to be taken out on a trail ride - very shocked and disappointed. Never again!