P

Pierre
Review of Greetz

3 years ago

Ordered a bouquet incl vase last Friday to have it...

Ordered a bouquet incl vase last Friday to have it delivered on Monday. Bouquet was not delivered that Monday, after telephone contact it would be delivered Tuesday. Again the bouquet was not delivered. In the evening I had contact with customer service via the live chat and this was simply interrupted with the statement "I can't do anything for you, nice evening"
Today, Wednesday, I had telephone contact with customer service and the "best" that Greetz could offer was a 5 euro voucher for a next order ....
VERY BAD greetz customer service for a company that claims 100% customer satisfaction !!
UNRELIABLE COMPANY

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