I have had a bad experience from day one starting ...

I have had a bad experience from day one starting with our first call that they will call and that we don't need to call them what funny waiting for an appointment we waited three weeks that's what a front desk lady said. three weeks later they didn't have my paperwork yet. We work around them and wait.Two months later i get an appointment. So i try to talk to someone and know it didn't happen so i leave three messages different days each one said get back in 24 hours and nothing. After four days i got a little mad with some one and they got the nurse she said she never got any messages. I DIDN'T WANT To GIVE A STAR BUT YOU HAVE TO. I just got diagnose with two specialist Dr Ortega and his partner by a two hour EMG study. My next step was to get signed off a team of five to help you with the future.So the sign off doctor PLS/ALS specialist Dr Schafer an durning his 15 minutes evaluations he sees something different. I asked him why two of his specialist said PLS he won't say i guess they don't work together in the same hallway sounds like and old quack so now my life gets put on hold. They said they didn't like my email told so they sent my a certified letter to never return. I never said anything bad like profanity.