Richard Ribicki

Review of Hilton Brussels Hotel

The Hilton surpassed my expectations. Axel, managi...

The Hilton surpassed my expectations. Axel, managing the front desk, was the consummate professional. He made my wife and I feel most welcome the minute we arrived, and this sentiment was echoed by each and every staff member we encountered. Caterina, the manageress of the Executive Lounge, was outstanding. Her attention to guests was truly exemplary. Breakfast in the lobby restaurant was outstanding, and evenimg offerings in the Executive Lounge were interesting and varied, even including the iconic Belgian moules and frites. If all hotels would display this level of service and accommodation, travel would be so much more enjoyable.