J

Jeanine Wightman

4 years ago

My steak & service was great, however a member of ...

My steak & service was great, however a member of our party ordered a filet & recieved a sirloin cook well beyond her liking. She questioned it & was told it was a filet (come on they look totally different). When she took a bite & decided she couldnt eat it, the GM told her she was wrong, it was a filet & cooked medium as she requested - he said "it was perfect". They made a new steak, which did come out perfect, just a shame it was after everyone else finished thier meals. The GM made no apologies, comps or discounts - in fact told another member of our party, in an annoyed voice, I lost a steak tonight. I'm sorry Bullys, i love you and have been coming to this location for 15 years - you lost a whole lot more than 1 steak that night!!!!!

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