Folks at the Phoenix Strategies Inc. (PSI) are awe...

Folks at the Phoenix Strategies Inc. (PSI) are awesome. Excuse me for lack of a better word to describe the work they do. The trainers are knowledgeable in their areas of specialization and, in general, they show a very high level of professionalism. I have had opportunity to attend two of the PSI trainings. The trainings are conducted as mixture of informative presentations and role plays. Class time is hand-on and interactive. In my last class, the PSI staff brought in professionals that work at office of the ODR to update us on the how certain sections of the ODR operate. I think that was neat.
If you want to be appropriately trained in the Collaborative, Facilitative and Interested-based model (CFI)of mediation, I think, PSI is the best place to go for the best experience.